Archives for forms

Quick Shopping Cart UX Tip

Most web checkout forms collect credit card information in this order: Card type (e.g. Visa, Mastercard) Card number Security Code (three digits on the back) Expiration Date Name on Card (e.g. DAVID R SELDEN JR) If you go through this process, you’ll note that steps 1, 2,  4 and 5 require information from the front of your credit card. The information [...]

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Bugzilla’s Reset Password Page Sucks

Frequently, my coworkers will forget their Bugzilla passwords. They come to me, because I manage it, and I always send them to the reset password page. Inevitably, they come back a few minutes later and tell me that it didn’t work, and I just reset their passwords by hand. Well, I finally figured out the [...]

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The Duality of Forms

Here’s a good article from Garrett Dimon on form design. In a nutshell, he says that forms which are intended for frequent use should be streamlined, while forms that are used occasionally can be lengthier, with more detailed instructions. The moral of the story is to know your audience, and how they use your tool.

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