Archives for ux

Nobody’s Perfect: Apple’s iTunes Terms of Use

“Easy. Intuitive. Effortless. Friendly.” These are all words often heard when describing Apple’s products. As a longtime Mac user, I’m constantly amazed at the trouble Windows users are willing to go through in installing software, cameras or printers. Apple builds great usability and attention to detail into every product they release, and this commitment has [...]

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Quick Shopping Cart UX Tip

Most web checkout forms collect credit card information in this order: Card type (e.g. Visa, Mastercard) Card number Security Code (three digits on the back) Expiration Date Name on Card (e.g. DAVID R SELDEN JR) If you go through this process, you’ll note that steps 1, 2,  4 and 5 require information from the front of your credit card. The information [...]

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Mac vs PC Firefox 3 Add Bookmark Dialog

One major annoyance between the Mac and PC versions of Firefox 3 is the position of the “Done” button on the Add Bookmark dialog. On a Mac, the button is on the right. On a PC, it’s on the left. I won’t comment on which is better, just that the difference breaks my muscle memory [...]

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The Door-Close Buttons in Most Elevators Don’t Do Anything

When we first moved into our new building, Dave wrote “Door-Close button in elevator does nothing” on the maintenance list, and the handyman replied “Button functions as intended” or something along those lines. Well, turns out they’re BOTH right. I was reading an article that Kottke linked to about elevators, and there was a little bit in [...]

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